Live chat stopped working

It says I may have a pop-up blocker on, but in fact have changed nothing.

Thanks for reporting @wivers !

Is it working for you now? If not, do you want to try disabling your ad-blocker for our site? Everything seems to be running fine on our side :slight_smile:

Live chat came back on. Somebody fixed something.
Also, I was getting awful latency issues, and someone looked at that and did something - now it is very quick.


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Hi there, I’ve noted a new reply in Support that tickets will be managed through the direct Slack channel. How do I join the Slack channel?

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Apologies for the confusion, Madelein! While we offer a Slack channel for larger customers on our Business plan, rest assured the support live chat is working as normal and we will continue to be available there!