About the Support category

This is a place for anything you’re having trouble with on Causal, but isn’t the place for reporting bugs.

If you need help with general usability of Causal, and it isn’t covered by any of the other sections on the forum - post here and someone in the community will come back to you.

However, if you think you’ve found something odd, it is likely a bug :bug: - if that’s the case, please avoid posting on the forum, and instead contact us directly via the live chat (in app or on our homepage :speech_balloon:), so we can escalate accordingly.

Be sure to check our documentation first, which is the 101 on Causal’s key features and concepts :woman_student: